Cleaning Industry Management Standard (CIMS) is the first organization-wide
management standard and certification for cleaning service providers, both
in-house and outsourced. Developed through a consensus-based process.
The Five Pillars of Management Excellence
CIMS sets forth five areas of management best practices that have
proven to be the foundation of high performance, customer-focused cleaning organizations:
• Quality Systems
• Service Delivery
• Human Resources
• Health, Safety & Environmental Stewardship
• Management Commitment
CIMS is effective because it is based on universally accepted management principles
and applies these elements to an entire organization – rather than to an individual,
product or process. AHI is accountable for every aspect of our work performance. Periodic audits ensure our consistency.
Download CIMS Brochure