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Cleaning Industry Management Standard (CIMS) is the first organization-wide management standard and certification for cleaning service providers, both in-house and outsourced. Developed through a consensus-based process.

The Five Pillars of Management Excellence
CIMS sets forth five areas of management best practices that have proven to be the foundation of high performance, customer-focused cleaning organizations:
•  Quality Systems
•  Service Delivery
•  Human Resources
•  Health, Safety & Environmental Stewardship
•  Management Commitment

CIMS is effective because it is based on universally accepted management principles and applies these elements to an entire organization rather than to an individual, product or process. AHI is accountable for every aspect of our work performance. Periodic audits ensure our consistency.

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