CIMS/ISSA Certification

Cleaning Industry Management Standard (CIMS) is the first organization-wide management standard and certification for cleaning service providers, both in-house and outsourced. Developed through a consensus-based process.

The Five Pillars of Management Excellence

CIMS sets forth five areas of management best practices that have proven to be the foundation of high performance, customer-focused cleaning organizations:

  • Quality Systems
  • Service Delivery
  • Human Resources
  • Health, Safety, and Environmental Stewardship
  • Management Commitment


CIMS is effective because it is based on universally accepted management principles and applies these elements to an entire organization – rather than to an individual, product or process. AHI is accountable for every aspect of our work performance. Periodic audits ensure our consistency.