Cleaning Industry Management Standard (CIMS) is the first organization-wide management standard and certification for cleaning service providers, both in-house and outsourced. Developed through a consensus-based process.
The Five Pillars of Management Excellence
CIMS sets forth five areas of management best practices that have proven to be the foundation of high performance, customer-focused cleaning organizations:
- Quality Systems
- Service Delivery
- Human Resources
- Health, Safety, and Environmental Stewardship
- Management Commitment
CIMS is effective because it is based on universally accepted management principles and applies these elements to an entire organization – rather than to an individual, product or process. AHI is accountable for every aspect of our work performance. Periodic audits ensure our consistency.